Terms & Conditions

Effective Date: 04.08.2026

Welcome to Relaxcation Wholesale B2B (“Relaxcation,” “we,” “us,” “our”). By accessing or placing an order through relaxcation-wholesale.com (the “Site”), you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the Site.

1. Eligibility

This Site is intended exclusively for licensed businesses, retailers, and resellers purchasing for resale purposes. By registering or placing an order, you confirm that:

  • You are purchasing on behalf of a business entity, not for personal use
  • You are at least 18 years of age (or the age of majority in your jurisdiction)
  • All information provided during registration or checkout is accurate and current

We reserve the right to request business verification (e.g., resale certificate, EIN) before approving wholesale access or processing an order.

2. Wholesale Ordering Terms

  • MOQ (Minimum Order Quantity): 10 units/SKU for Essential Tier, 20 units/SKU for Advanced Tier, 50 units/SKU for Elite Tier
  • Discount Tiers: 30% (Essential), 40% (Advanced), 50% (Elite) off retail price, based on order volume
  • Prices are listed in USD and are subject to change without notice
  • We reserve the right to update, discontinue, or limit the availability of any product at any time

3. Order Processing & Payment

  • Orders are processed within 3–5 business days of confirmed payment
  • We accept major credit/debit cards and other payment methods available at checkout
  • By submitting payment, you confirm you are authorized to use the selected payment method
  • We reserve the right to refuse, delay, or cancel any order if fraud, unauthorized use, or unusual activity is suspected
  • All transactions are processed securely through third-party payment processors; Relaxcation does not store full payment card details

4. Shipping

  • Shipping costs are the responsibility of the buyer unless otherwise stated
  • Free shipping applies to orders over $300 (within the USA)
  • Estimated delivery times are provided for convenience only and are not guaranteed; delays caused by carriers are outside our control
  • Risk of loss and title for products pass to the buyer upon delivery to the carrier

5. Returns & Refunds

All wholesale orders are governed by our separate Refund Policy. Please review it before placing an order.

6. Product Descriptions & Accuracy

We make every effort to display product descriptions, pricing, and images accurately. However, we do not warrant that product descriptions, images, or other content are error-free. Minor variations in color, scent, or texture may occur due to the handmade nature of our products.

7. Intellectual Property

All content on this Site — including product images, descriptions, logos, and text — is the property of Relaxcation Inc. and may not be copied, reproduced, or used for resale marketing without prior written permission, except as reasonably necessary for reselling purchased products.

8. Limitation of Liability

Relaxcation Inc. is not liable for any indirect, incidental, or consequential damages arising from the use of this Site or our products, including but not limited to lost profits, business interruption, or damages resulting from delayed shipments.

9. Indemnification

You agree to indemnify and hold harmless Relaxcation Inc. from any claims, losses, damages, or expenses arising from your violation of these Terms or misuse of our products or services.

10. Governing Law

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of law principles.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a new “Effective Date.” Continued use of the Site after changes constitutes acceptance of the revised Terms.

12. Contact Us

Email: myrelaxcation@gmail.com
Phone: +1 (888) 449-4785 (Mon–Fri, 9:00–16:00)
Address: Relaxcation Inc., 4340 NE 5th Avenue, Oakland Park, Florida